FAQ

How long does the mixing process take?

We have a large Bitcoin reserve in our mixer (currently 11 BTC), so you do not need to wait for other users to send coins to be mixed. Your coin mixing will be processed instantly as soon as we have received your funds. To prevent advanced time-based analysis of your blockchain transactions, you may set a time delay for every forward address to receive the BTC. We will then send your coins according to the time delays you have specified.

How many confirmations do you need to accept transactions?

The number of confirmations required depends on the transaction volume:

  • Less than 1 BTC - 1 confirmation;
  • Less than 5 BTC - 3 confirmations;
  • More than 5 BTC - 5 confirmations.

I have accidently closed the browser window before getting confirmation of my transfer.

Don't worry. You don't need to stay at the page after you got incoming address. All transfers will be automatically processed according to your order (for the next 24 hours).

How long is incoming address valid for?

The generated address is valid for 24 hours only. We completely delete your order's data after 24 hours. All further payments will be ignored.

What logs are kept?

Absolutely no logs or personally identifying information are kept regarding your use of the BTC mixer service. All logs are permanently removed from both our website database and from our Bitcoin wallet after your coins have been transferred out of our reserve. All forwarding entries are removed after 24 hours.

What is the maximum transaction size?

The maximum transaction size depends on our current Bitcoin reserves and the number of coins from your previous transactions which are in our reserve. For your privacy, we cannot send you coins you have already sent to our reserve for mixing which may still be present in our Bitcoin reserves. You will be notified of your maximum transaction size during the order process.

Is there a minimum transaction size?

Please do not send transactions less than 0.01 BTC. Smaller amounts will be considered as donations.

Can I trust you with large amounts of BTC?

Our business model relies upon having an outstanding reputation in the Bitcoin community. If you have any doubts, you can mix your coins step by step using small amounts. Our proprietary bitcode ensures that your previous coins will never be mixed with new ones.

What is a Bitmixer code?

After your first exchange you will receive a special Bitcode. This code makes sure that you will never receive any of the previous coins you have added to our reserves in any subsequent transactions you make with BTC mixer. In other words this ensures that you remain untraceable.

Why should I set custom fee?

If attacker knows service fee, he can analyse blockchain to find exact sum transferred and discover your destination account.

For example if you send 5 BTC with a fixed fee 0.4% + 0.0005 BTC, you should receive 4.97950 BTC. It is not so difficult to check blockchain after 24 hours and find all exact transactions. That is why we strongly recommend to set custom fee, combined with time delay.